f.a.q*
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ordering & payment*
what are your payment methods?*
We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and other payment methods, e.g., PayPal, Apple Pay.
when will my order arrive?*
Orders are processed Monday – Friday, Please allow 10-14 business days for orders to be processed and shipped.
**Processing times may increase during holidays and other periods of high demand.**
can i make changes to my order after it's been placed?*
once an order has been confirmed, it cannot be changed or altered.
how can I know whether my order is confirmed?*
Each order is subject to approval. Once you receive the shipment confirmation email, your order is confirmed. Please check your spam or junk mailbox.
what should I do if I haven't received an order confirmation?*
If you can't find your order confirmation, check your spam or junk mail. If you still cannot find the email, please contact Client Services.
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shipping & delivery*
how much does shipping cost?*
Shipping charges for your order will be calculated and displayed at checkout.
why do my billing and shipping address have to match?*
We require that your billing and shipping address match as an additional step to prevent credit card fraud.
where do you ship to?*
We ship to all Canadian provinces and USA. Please note, at this time we do not ship to Yukon, Northwest Territories, or Nunavut.
do you ship internationally?*
We currently only ship to Canada (provinces) and the United States.
For inquiries about shipping to other international destinations, please contact us at
infoangelallaroundasterisk@gmail.com
package is damaged or opened?*
If your package is damaged or opened, take a photo before opening it. Then, file a claim with the shipping company and let us know "here".
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return information*
i changed my mind. can I get a refund or make an exchange?*
We presently do not accept returns. So we suggest using the utmost cautious when selecting.
Please check back with us periodically for any updates regarding our return policies.
what if I received a damaged or incorrect item?*
If you receive a damaged or incorrect item, please contact our customer service team immediately. We will provide you with instructions on how to return the item.
what if I am not satisfied with my purchase?*
we strive to provide high-quality products and excellent customer service.
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product information*
when are particular items released?*
Most of our items do not have set release dates. Please sign up for the
community. From there you will be able to subscribe to receive
email alerts each time we release a product.
i've added an item to my cart, but somehow it is already sold out?*
Products on our site are sold on a first come, first served basis. While you are in the process of checking out, another customer may have completed the purchase of the last available item.
do you re-stock your inventory?*
We occasionally restock certain inventory products. If an item you seek is not now available on the site, please check back periodically.
can i get some stickers?*
Stickers are provided in online orders, but are not guaranteed, as they are provided based on availability.
how do I know what size to order?*
We provide detailed size charts on each product page. You can also contact us if you have any questions about sizing or fit.
public interest*
do you feature emerging artists?*
Yes, we are passionate about supporting new talent! We regularly feature work from up-and-coming artists alongside established creators.
do you take songs suggestions?*
Yeah, of course.
can i become an angel*
very much possible.
